Business Analyst Salesforce (Junior)

Business Analyst Salesforce (Junior)

Job Title: Business Analyst Salesforce (Junior)
Contract Type: Contract
Location: Brussels, Belgium
Salary: Negotiable
Start Date: 06/06
Reference: 12/05/2022CD_1652362426
Contact Name: Christopher Delannoy
Contact Email:
Job Published: May 12, 2022 14:33

Job Description

Business Analyst Salesforce Junior

Lieu : Bruxelles
Durée : 1an +
Tarif : Tarif non renseigné
Télétravail : 2j/semaine
Début : ASAP

Description de la mission :

Freelance / Belgique / Bruxelles / Salesforce / Business Analyst / Junior / Anglais

Contexte de la mission :
Lawrence Harvey recherche actuellement un Business Analyst Salesforce pour le compte d'un de ses clients basé à Bruxelles pour une mission longue durée.

Missions :

- providing support on Salesforce FSL/service cloud solution (user management, master data management)
- solving incidents and problems on the deployed applications,
-defining use cases and user stories in collaboration with the business analyst.
-configuring user stories
-testing the use cases and user stories during System Tests and System Integration Tests
-supporting Business during User Acceptance Tests
-managing Sanity checks after the deployment in Production of a release

Profil recherché :
- Ability to understand a problem, to reproduce it and to identify its origin
- Ability to work in Agile
- Ability to manage backlog management (using JIRA)
- Ability to manage functional analysis (Use Case / User story description)
- Ability to translate the functional need into user stories,
- Abilty to configure & Develop in Salesforce platform (java script & apex code included)
- Ability to test a solution (Test case definition, execution, bug tracking)
- Master Data mass Creation/modifications (Service Catalogue, Timesheet, SA) via tools like Inspector
- Administration of Users, User profiles, permission sets, User groups, User queue
- Object Manager clear understanding of all possibilities about fields set up, page layout and lightening page, Validation rules
- Knowledge of FSL objects (Service appointment, WO, WOLI , Timesheet,?) is a plus.

What are the soft skills expected ?
- Good Communication skills (ability to adapt the communication according to the audience)
- Solution oriented (ability to imagine quickly a Work around ? ability to quickly understand a problem in its globality)
- Availability and service oriented for our Business
- Resourceful and technology driven

Si cette opportunité vous intéresse, merci de postuler sur l'annonce ou de m'envoyer votre CV (Christopher Delannoy) et je vous recontacterai pour vous donner plus de détails sur la mission. N'hésitez pas à partager avec votre réseau si vous connaissez des personnes qui pourraient être intéressées.

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