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Cloud Analytics Operations Lead

Cloud Analytics Operations Lead

Job Title: Cloud Analytics Operations Lead
Contract Type: Permanent
Location: Newbury, Berkshire
Industry:
Salary: Up to £72000 per annum + bonus,pension,benefits
Start Date: ASAP
Reference: BN/HQ00114004_1575022896
Contact Name: Brad Newton
Contact Email: b.newton@lawrenceharvey.com
Job Published: November 29, 2019 10:21

Job Description

Cloud Analytics Operations Lead

Our client is a leading blue chip comany offering the latest technology, training and career progression.

Role

Accountable for the end to end success of NGBI solution operations. Leading service engagement and executive review across all markets - holding relevant parties to account, closely managing operational improvements and proactively planning of change activities to ensure flawless service.

  • Monitor, report, and action on trends for service levels
  • First point of escalation for any service issues
  • Drive reactive and proactive problem management to identify and address service risks
  • Own roadmap of service improvements to ensure continuous service improvements that either reduce costs\effort or shorten elapsed duration for service related activities

Experience

  • Min 5 years experience service delivery
  • Strong stakeholder management skills
  • Good knowledge and experience of cloud computing (preferably Google)
  • Understanding of business intelligence and advanced analytics
  • Knowledge and experience in working in agile lean methodologies

The Succesfull Cloud Analytics Operations Lead KPI's

  • Uptime and associated KPI for service
  • Delivery of roadmap plans agreed
  • Stakeholder feedback

Keywords: Roadmap, service delivery, Google, GCP, Cloud Analytics, BI, Business Intelligence, Agile, BI Platforms

Lawrence Harvey is acting as an employment agency in regards to this position. Visit our website www.lawrenceharvey.com and follow us on Twitter for all live vacancies @lawharveyjobs