Content Designer / Service Designer

Content Designer / Service Designer

Job Title: Content Designer / Service Designer
Contract Type: Contract
Location: England
Salary: £400.00 - £500.00 per day
Start Date: ASAP
Reference: HQ00116947_1579099962
Contact Name: Narcis Velcu
Contact Email:
Job Published: January 15, 2020 14:52

Job Description

Job Title: Service Designer
Rate: £400 - £500 per day
Duration: 3 months initial contract
Location: Sheffield
IR35: Inside


Apply knowledge in human factors, ethnography, and the user-centred design process to product and service design in an iterative development
Use findings of user data to work closely with designers and analysts to iterate the developing service. Manage business relations with usability and market research agencies to support necessary research processes.


-Taking a lead User Researcher role within a team, setting research direction and mentoring junior research colleagues;
- Managing team dynamics and holding enough authority to effectively challenge points of design without alienating individuals;
- Working within an agile project environment and maintaining effective performance in difficult and challenging circumstances; quantitative research methodologies.
-Proven experience of gathering user requirements for web-based services; managing, executing and analysing usability test and research sessions; working in an agile development environment with experience teams, designers and developers to create new digital products and services; audience modelling and developing design personas.
-Experience across web content, tools and transactional services, especially those with complex user journeys.
-Experience within a research and digital environment

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