Connecting...

W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9syxdyzw5jzs1oyxj2zxkvanbnl2pvyl9kzwzhdwx0x2jhbm5lci5qcgcixv0

Customer Experience Analyst - 6 months - Remote - INSIDE

Customer Experience Analyst - 6 months - Remote - INSIDE

Job Title: Customer Experience Analyst - 6 months - Remote - INSIDE
Contract Type: Contract
Location: England
Industry:
ERP
CRM
HCM
Salary: £500 - £525 per annum
Start Date: ASAP
Reference: LH020262021_1626420796
Contact Name: William Wakefield
Contact Email: w.wakefield@lawrenceharvey.com
Job Published: July 16, 2021 08:33

Job Description

Customer Experience Analyst - 6 months - Remote - INSIDE

I am searching for a Customer Experience Analyst to join an ongoing global transformation programme. The programme has been running for a while however the client is looking to make some huge changes and improvements on their current customer journey.

The role will be for 6 months and based fully remotely. The role will also be INSIDE IR35 so the chosen candidate will have to operate through a umbrella company.

Skills and Experience

  • 5+ years' experience delivering platform solutions preferably in digital focused programs
  • Good experience analysing & suggesting improvements
  • Using As-Is and To-Be processes
  • Strong understanding of Process Mapping and Documentation
  • Any experience with tools such as GAINSIGHT is a massive plus
  • Strong communication skills

If you are interested in hearing more please apply with an updated CV and I will give you a call.

Customer Experience Analyst - 6 months - Remote - INSIDE

Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies (lawharveyjobs)