Customer Success Manager, Cloud & AI Architecture

Customer Success Manager, Cloud & AI Architecture

Job Title: Customer Success Manager, Cloud & AI Architecture
Contract Type: Permanent
Location: London, England
Salary: £60000 - £100000 per annum + + Bonus & Benefits
Start Date: ASAP - will wait for notice
Reference: 052IM_1635763502
Contact Name: Daniel Humphreys
Contact Email:
Job Published: November 01, 2021 10:45

Job Description

Customer Success Manager, Cloud & AI Architecture - Technology Consultancy

A leading and global technology partner is searching for a talented CSM with proven experience in cloud and data architecture to play a vital role in helping grow their Hybrid Cloud & AI offering and help shape customer opportunities and effectively develop strategies and roadmaps for key accounts.

You will be joining an established yet growing Customer Success team on post-sales activities and value proposition, guide and design high-level architecture and ensure successful delivery on projects which will include effectively liaising with C-suite and executive level stakeholders throughout the projects.

The multinational consultancy is an established leader within cloud and trusted by large corporate and public sector organisations essentially to source, transform and manage their IT infrastructure and deliver market-leading digital transformation.

This permanent opportunity is home-based with travel to client site and signed off between £70,000 to £100,000 with a fantastic benefits package including health & life insurance and generous bonus and pension scheme.


  • Proven success in client-facing consultancy and technical sales/pre-sales with enterprise accounts across SaaS / IaaS / PaaS.
  • Proven experience in migration, deployment, and adoption of Hybrid Cloud & AI solutions to multiple organisations.
  • Hands-on expertise across Cloud and Data Architecture including Containers, Automation, Analytics e.g. BigQuery, LandingZone, OpenShift and Kubernetes.
  • Experience working across different cloud environments, such as RedHat OpenShift, IBM, AWS, Azure and GCP.
  • Previous led complex projects throughout the complete IT lifecycle.


  • Any major public cloud (AWS, Azure, GCP, RedHat) certifications are a bonus.

This is an excellent opportunity for a talented Cloud/Data Architect to enhance their skillset by working with premium organisations on the latest technologies and join a growing and successful consultancy brand.

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