D365 CRM Project Manager

D365 CRM Project Manager

Job Title: D365 CRM Project Manager
Contract Type: Contract
Location: London, England
Salary: £300 - £350 per annum
Start Date: ASAP
Reference: NG508_1596617170
Contact Name: Narcis Velcu
Contact Email:
Job Published: August 05, 2020 09:46

Job Description

Role: D365 CRM Project Manager

Location: Central London

Contract Length: 3 months initially

Day Rate: $300 - £350

IR35 Status - Outside

Job Description:

-Design of process prioritisation for CRM and self-service process mapping, customer journey mapping and service design

-Work package design for master data management for customer, tenancy and property data

-Liaison with the Enterprise Architecture team on the overall solution design for housing systems

-Dependency mapping with self-service project

-Functional expertise on Dynamics 365 to identify potential opportunities in D365 as compared to existing functionality

-Lead on requirements for integration between D365, and self-service platform (potential data warehouse work

- Introduce the corporate CRM system into the Service to manage all customer requests

Key Requirements:

-Previous experience working on a D365 CRM Implementation

-Strong Project Management Skills

-Housing experience will be beneficials but not mandatory

If you are interested, please get in touch!

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