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Data Centre Site Lead

Data Centre Site Lead

Job Title: Data Centre Site Lead
Contract Type: Contract
Location: Exeter, Devon
Industry:
Salary: Up to £200.00 per day
Reference: HQ00112816_1573727855
Contact Name: Musa Konteh
Contact Email: m.konteh@lawrenceharvey.com
Job Published: November 14, 2019 10:37

Job Description

Data Centre Site Lead - 2 Month contract Initial - £200 - Exeter

Working with a Finance client based in Exeter looking for a Data Centre Site Lead looking at a 2 month contract with a high chance of an extension.

You will be tasked with;

Manage team of 7 shift based staff who complete a multitude of roles with the data center and over the wider global operation.

Technical awareness of al IT platforms is required but no in depth technical skills required. This is a managerial role reporting into the Data Centre based in alternate site.

Role may require out of hours support on an occasional basis - by telephone or physical attendance.

  • Oversees all shift activities, including approving Time & Attendance, Vacation, Sick and Performance Reviews for direct reports. Makes decisions for the shift/group as required.
  • Provides continuous and consistent management reporting on the status of issues, actions, and resolutions.
  • Develops, monitors, and identifies opportunities to improve process, procedures, and controls to enhance quality, service, and deliverables.
  • Reviews and reports on incident trending and top 10 incidents for remediation.
  • Provides and manages support for all systems and applications hosted in the Global Data Centres. Ensures all systems are managed and that all support services meet defined business service level

  • Monitor assigned incidents and changes, tracks compliance with service management SLA's and provisioning SLA's. Monitors ticketing queues for regular up-dates on a daily basis.

  • All work is all undertaken in an ITIL based environment and is operated in a strictly controlled manner via a change and incident management system.

Data Centre Site Lead - 2 Month contract Initial - £200 - Exeter

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