Digital Senior User Researcher

Digital Senior User Researcher

Job Title: Digital Senior User Researcher
Contract Type: Contract
Location: Birmingham, West Midlands
Salary: Up to £550.00 per day
Reference: HQ00068485_1517939305
Contact Name: Ben Small
Contact Email:
Job Published: February 06, 2018 17:48

Job Description

Digital Senior User Researcher
Birmingham West Midlands: Axis House 10 Holliday Street
6 months Initially with a view to extension


Planning, designing and conducting in-house usability testing sessions to support the design and development of digital services. Leading the usability testing process from developing user recruitment briefs through to test moderation, analysis and report writing; Conducting in-house research to test new product and concept developments (including user requirements gathering and early stage concept and prototype testing, research, and other approaches to ensuring the user need is fully understood in the service design). Working with Service Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material; Working closely with designers and developers to turn user data into actionable product/service requirements that feed into prototype development, and influence product direction; Presenting findings and related design/business recommendations and customer insights to senior decision makers.

Skills & Qualifications

· 5+ years hands-on experience in the user research profession
· Degree Human-Computer Interaction, Human Factors, Cognitive Psychology, Sociology, Anthropology, or related field
· In-depth understanding of user-centred design principles and tools
· Excellent written and verbal communication
· Self-motivated, detail-oriented, and able to manage multiple priorities simultaneously
· Experience working directly with ux design, software development, and content design team members

Lawrence Harvey is acting as an Employment Business in regards to this position.
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