Connecting...

W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9syxdyzw5jzs1oyxj2zxkvanbnl2pvyl9kzwzhdwx0x2jhbm5lci5qcgcixv0

Digital Service Manager

Digital Service Manager

Job Title: Digital Service Manager
Contract Type: Contract
Location: England
Industry:
Salary: Up to £450 per day
Start Date: ASAP
Reference: 138573_1605117996
Contact Name: John Wright
Contact Email: j.wright@lawrenceharvey.com
Job Published: November 11, 2020 18:06

Job Description

Contract Opportunity:

Role: Digital Service Manager
Contract Length Till end of Feb 2021 initially
Location: Remote
IR35: Inside IR35
Pay Rate to Candidate: £450 per day
Clearance: Active SC Clearance is essential

Criteria
* Manage aspects of the service lifecycle including transition, operation and retirement, adhering to the DSC Service Strategy.
* Ensure the delivery of services against the agreed Service Levels and oversee remedial activities.
* Ensure supporting capabilities, resources and enabling processes are in place to support service delivery and meet forecasted demand.
* Communicate highly complex technical issues and sensitive information to a variety of stakeholders.
Identify, capture and maintain knowledge assets.
* Service Acceptance
Engages with project management to confirm that products developed meet the service acceptance criteria and are to the required standard. Feeds into change management processes.
* ITIL Practitioner, VeriSM Foundation or equivalent experience.
* Specialist knowledge of service management tools.
* Proven experience of ITIL service management processes, planning and implementation.
Knowledge of either a Service Management standard (such as ISO20000) or Information

Please respond with your CV if you're interested and I will be in touch ASAP

Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website www.lawrenceharvey.com and follow us on Twitter for all live vacancies @lawharveyjobs