Digital Service Manager

Digital Service Manager

Job Title: Digital Service Manager
Contract Type: Contract
Location: North West England, England
Salary: £400 - £480 per day
Start Date: ASAP
Reference: 148456_1617183693
Contact Name: Millie Scriven
Contact Email:
Job Published: March 31, 2021 10:41

Job Description

Contract opportunity: Digital Service Manager - North West - 12 months - £400-480 per day (INSIDE IR35)

Please note: This role is INSIDE IR35, please do not apply if you are not happy working inside IR35

Specific Skills:
* Recognized formal technical training with the management arena of a Data Centre
* Significant experience of knowledge of critical building infrastructure (e.g. UPS, Generators, BMS, HV/LV systems and switching, cooling systems, etc.)
* Experience of working in Nuclear Energy or similar safety-critical environments
* Demonstrable experience within IT Service Management
* Be able to work within complex environment
* To be able to orchestrate across multiple teams is an environment that is not clearly defined
* To be able to create clarity where there is uncertainty
* To be able negotiate between parties to agree the desired outcome

Leadership / Person Skills
* Proven leadership skills
* Thorough, as well as, pragmatic and orientated to problem solving
* Positive 'can-do' and flexible attitude to work
* To have a friendly and approachable attitude to work
* To be flexible and adaptable, self-motivated and a pro-active worker
* Excellent team player
* A logical approach to problem solving
* Ability to diagnose and resolve customer technical problems
* To produce work to a consistently high standard
* Capability to work independently and as part of a team
* Work well under pressure and to deadlines/targets
* Ability to meet and exceed targets and customers' expectations
* Ability to know when to support colleagues
* Live within an hour's travel time from main Sellafield Site

Soft Skills
* Planning, organising and prioritising skills
* Excellent verbal and written communication skills
* Strong rapport and relationship building skills with both internal and external customers
* Ability to work under pressure and keep calm in a crisis
* Previous experience managing a small team
* Experience of coaching, training and developing a team both technical and non-technical
* Experience of dealing with customer problems in difficult circumstances
* Experience of implementing cost controls
* Appreciation of the data centre and co-location sector
* Computer-literacy/IT skills - email, data entry, excel, power point, word

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