Digital User Researcher

Digital User Researcher

Job Title: Digital User Researcher
Contract Type: Contract
Location: London, England
Salary: £400 - £500 per annum
Start Date: ASAP
Reference: NG0050220_1580922358
Contact Name: Narcis Velcu
Contact Email:
Job Published: February 05, 2020 17:05

Job Description

Role: Digital User Researcher

Contract Length: 6 MONTHS

Location: C.London


Pay Rate to Candidate: £400-£500

Minimum Requirement:


-Extensive experience of applying key research methods for the generation of insights into the core needs of users of complex services.

-Experience of helping teams to adopt user centred service design and delivery practices and embed them into their agile workflow.

-Experience of advocating for user research and engaging sceptical colleagues and stakeholders.

-The ability to understand the complex problems a team is trying to solve, and align user research activities to inform decision-making and action.

-Expert at identifying and using appropriate analysis and synthesis techniques approaches, and presenting and sharing findings.

-Proven experience of introducing new user research methods into a team, and guiding colleagues in the choice and effective application of research methods.

-The ability to include all kinds of users in appropriate research activities to help teams understand the diversity of users of government services.

-A good understanding of the social and technological context for government services, and experience of aligning user research activities to help teams understand changing user behaviour.

-Degree in Human-Computer Interaction, Human Factors, Cognitive Psychology, Sociology, Anthropology, or related field


-Knowledge of the technologies used to build and operate digital services, and the ability to work closely with colleagues in technical roles and to constructively challenges technical constraints.

-Experience of user research for government services.

-Good understanding and experience of working to the Government Digital Service Standards

If you are interested please apply and I will be in touch.

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