Enterprise Customer Success Manager
|Job Title:||Enterprise Customer Success Manager|
|Location:||New York, USA|
|Salary:||US$135000.00 - US$140000.00 per annum|
|Contact Name:||Sean Lin|
|Job Published:||November 30, 2018 19:53|
As an Enterprise Customer Success Manager will be reporting directly to the VP of Customer Success and will be responsible for owning the customer relationship within a number of key large accounts. In addition to driving customer satisfaction, you will be responsible for conducting quarterly customer Executive Business Review meetings, identifying opportunities for renewal and expansion and acting as a technical point of contact when necessary.
It is required that you come from a technical background with a good understanding of networking and security. First class communication skills are a must, and you will be expected to travel at around 30% to client side.
Salary range starts at $135-145k Base + Bonus + Benefits (OTE $150-160k).
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