Group Systems Engineer

Job Title: Group Systems Engineer
Contract Type: Contract
Location: London, England
Salary: £300.00 - £350.00 per day
Start Date: ASAP
Reference: HQ00067325_1515772223
Contact Name: Alastair McCartney
Contact Email:
Job Published: January 12, 2018 15:50

Job Description

Group Systems Engineer
Your Main Responsibilities will be to:
Positively drive forward business-critical infrastructure projects (server upgrades/cloud services, LAN/WAN setups)
High level maintenance of the LAN / WAN infrastructure
Maintain business-critical applications that include Microsoft stack systems, cloud based services including Office 365, Azure, etc
Regular (daily) monitoring and management of checks, business-critical systems and backups
Working with existing staff/customers, advise on infrastructure requirements as per business needs
Management of client and server hardware and software, including installations, maintenance, troubleshooting and upgrades
Monitoring of the help desk case list and ensuring effective and accurate response to internal and external users.
Asset management.
Perform management and monitoring of a global server estate.
Troubleshooting and diagnosing root cause for incidents
Management of operational incidents to resolution
Escalation and contact point for management and customers for incidents
Review and troubleshoot technical problem areas.
Improve security, service and provide continuous service improvement
Operation of reporting tools & identify potential bottlenecks and diagnostics for audit purposes
Project Work.
Your Expertise will encompass:
Microsoft stack servers (AD, Exchange, Skype for Business, etc)
Hyper-V/SAN storage
Some networking/Cisco (Layer 2/3 Devices and networks)
Strong troubleshooting and diagnostic ability
Strong documentation skills e.g. Visio, high and low level design documentation, operational documentation
Good supplier relationship management
Excellent communication skills
Good time and priority management
MCSE or equivalent experience
Desirable Technical Expertise and experience will encompass:
Domain Migration
SCCM Design, Installation and Administration of the full suite of components (E.g. Application Management, Compliance Settings, Inventory & Asset Intelligence, Operating System Deployment, Reporting, Software Metering, Software Updates)
Application packaging, deployment and Group Policy
Messaging, Skype For Business PBX
Microsoft Azure
Exchange, Office 365
Monitoring toolsets
Sophos Anti Virus
Your remit and objectives will be focused on 3rd Line BAU Support with 1/2nd line support as and when needed

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