Head of CRM

Job Title: Head of CRM
Contract Type: Permanent
Location: London
Salary: £90000 - £110000 per annum + 15% Pension, 15% Bonus
Reference: ZDH630_1505819542
Contact Name: Zak Harvey
Contact Email:
Job Published: September 19, 2017 12:12

Job Description

Head of CRM:

One of the UK's leading Asset Finance companies, listed on the Stock Exchange and a member of the FTSE 250 is undergoing a large scale CRM transformation. To support this transformation, the company have decided to expand their in-house CRM capability by building a CRM centre of excellence, of which the Head of CRM will be responsible for managing the overall programme, mitigating risk and controlling budgets.

The successful applicant will be responsible for driving the CRM implementation and creating a single CRM approach to increase revenue and operational savings.

Salary - £90,000 - 110,00 basic, 15% pension, 15% bonus

Duration - Permanent

Location - Central London


- Deliver the CRM Programme, on time, to budget and specification, in line with agreed plans.
- Manager senior stakeholder communication.
- Create detailed programme plans and lead programme board meetings.
- Ensure there is a robust government framework overseeing the CRM programme.
- Be the focus point for all decision making on the programme.
- Manage the relationship with key suppliers - Accenture, IBM etc.
- Define objectives for all new CRM initiatives.


- Experience rolling out enterprise technology programmes in a large corporate environment.
- Comfortable liaising with very senior stakeholders at company board level.
- Management of programme budgets in excess of £10 million.
- Experience managing software vendors.
- Excellent communication and relationship building skills.
- CRM delivery experience - ideally Salesforce.

This is not one to miss! Apply now via the details provided.

Lawrence Harvey is acting as an employment agency in regards to this position.
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