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Head of IT Operations

Head of IT Operations

Job Title: Head of IT Operations
Contract Type: Permanent
Location: London, England
Industry:
ERP
CRM
HCM
Salary: £50000 - £55000 per annum + bonus, pension, benefits
Start Date: ASAP
Reference: 160639_1631451604
Contact Name: Brad Newton
Contact Email: b.newton@lawrenceharvey.com
Job Published: September 12, 2021 14:00

Job Description

Head of IT and Operations

Our client is boutique (50-75 employees) communications consultancy, established over 20 years. Excellent stakeholder engagement as role reports into CFO.

Head of IT and Operations responsibilities:

  • Analyse business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
  • Advise on IT strategy and solutions that will best help the business grow and perform more efficiently and effectively.
  • Design, develop and implement an IT & Operations Hybrid working strategy that maximises collaboration, inclusivity, productivity and efficiency.
  • Manage and oversee IT projects including the design, develop, test and deployment of new IT systems and services The Hub site, EMS, Cyber Security, Paprika, Azure, Disaster recovery plans.
  • Management of IT budget (in line with IT & business strategy) providing quarterly updates to the senior team and ensuring overall cost effectiveness.

Head of IT and Operations experience:

  • Proactively managed day to day IT, business operations.
  • Excellent stakeholder engagement.
  • Developed and implemented processes and systems to ensure business is compliant with statutory and regulatory operational requirements.
  • Troubleshoot and support complex hardware and software issues in conjunction with the first/second line engineer.
  • Manage, coach, and develop First/Second line engineer's day to day activity as well as project responsibilities/tasks.
  • Management of all hardware warranties such as Laptops, Sonicwall firewalls, Merakis (wifi), Cisco routers.

Keywords: Head of IT, Operations, Hardware, Software, Stakeholder Engagement

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