Head of IT Operations

Head of IT Operations

Job Title: Head of IT Operations
Contract Type: Permanent
Location: London, England
Salary: £50000 - £55000 per annum + bonus, pension, benefits
Start Date: ASAP
Reference: 160639_1630252700
Contact Name: Brad Newton
Contact Email:
Job Published: August 29, 2021 16:58

Job Description

Head of IT and Operations

Our client is boutique (50-75 employees) communications consultancy, established over 20 years. Excellent stakeholder engagement as role reports into CFO.

Head of IT and Operations responsibilities:

  • Analyse business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
  • Advise on IT strategy and solutions that will best help the business grow and perform more efficiently and effectively.
  • Design, develop and implement an IT & Operations Hybrid working strategy that maximises collaboration, inclusivity, productivity and efficiency.
  • Manage and oversee IT projects including the design, develop, test and deployment of new IT systems and services The Hub site, EMS, Cyber Security, Paprika, Azure, Disaster recovery plans.
  • Management of IT budget (in line with IT & business strategy) providing quarterly updates to the senior team and ensuring overall cost effectiveness.

Head of IT and Operations experience:

  • Proactively managed day to day IT, business operations.
  • Excellent stakeholder engagement.
  • Developed and implemented processes and systems to ensure business is compliant with statutory and regulatory operational requirements.
  • Troubleshoot and support complex hardware and software issues in conjunction with the first/second line engineer.
  • Manage, coach, and develop First/Second line engineer's day to day activity as well as project responsibilities/tasks.
  • Management of all hardware warranties such as Laptops, Sonicwall firewalls, Merakis (wifi), Cisco routers.

Keywords: Head of IT, Operations, Hardware, Software, Stakeholder Engagement

Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies (lawharveyjobs)