Role: Head of User Experience / Service Design
Contract Length: Initial 6 months
Location: Remote / WFH
Pay Rate to Candidate: £500-800 per day Umbrella
IR35: Inside

- Create design consistency across all products, services and platforms by adhering to Digital Service design patterns.
- Manage the strategic relationships with usability and market-research agencies with accountability for schedules, value for money and deliverables.
- Lead a multi-disciplinary user-experience team.
- Clarify and articulate the diverse requirements of users and delivery partners to support effective delivery of a service.
- Set a high technical standard in User Experience across the department.
- Workforce planning to ensure the team has the appropriate technical capacity and capability.
- Assisting in the recruitment of new in-house digital and other technical skills and capabilities.
- Excellent analytical, and problem-solving skills and ability to present conclusions based on a variety of data sources. Experience of using responsive web design

Please respond with your CV if you are interested and I will be in touch ASAP.

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