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Incident and Problem Analyst

Incident and Problem Analyst

Job Title: Incident and Problem Analyst
Contract Type: Contract
Location: East Kilbride, South Lanarkshire
Industry:
Salary: £350 - £400 per day
Start Date: ASAP
Reference: 177263_1648743513
Contact Name: Huseyin Akpinar
Contact Email: h.akpinar@lawrenceharvey.com
Job Published: March 31, 2022 17:18

Job Description

Role: Incident and Problem Analyst
Length: 6 Months - with a view to extend
Location: Remote / East Kilbride
IR35 Status: Inside IR35
Pay Rate: £400 per day

One of my UK public sector clients are currently looking for a Incident and Problem Analyst. They are recruiting for an Incident and Problem Analyst to join them on a hybrid basis working out of their office based in East Kilbride - remote working is an option unless the programme requires otherwise. This initial contract runs on for a 6-month engagement - this does have a view to extend beyond this date.

They are interested in Incident and Problem Analyst with experience of working in an Agile environment amongst multi-disciplinary teams. Past experience of working within the public sector would be ideal, although this is not essential.

ACTIVE SC CLEARANCE IS ESSENTIAL FOR THIS ROLE!

Requirements:
* Previous Incident Management experience
* Previous Problem Management experience
* Excellent communication skills
* Broad knowledge and understanding of IT concepts and technologies
* Experience working within an ITIL framework
* Experience with Enterprise level reporting tools such as Power BI
* Working knowledge of AGILE and DevOps frameworks
* ITIL foundation certification.

Are you interested in this position? If so, then please respond with your CV and I will be in touch ASAP.

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