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Microsoft Dynamics CRM Specialist

Microsoft Dynamics CRM Specialist

Job Title: Microsoft Dynamics CRM Specialist
Contract Type: Contract
Location: Manchester, Greater Manchester
Industry:
ERP
CRM
HCM
Salary: £350 - £400 per day
Start Date: ASAP
Reference: HU0910_1570611791
Contact Name: Hari Udhaydharshan
Contact Email: h.udhay@lawrenceharvey.com
Job Published: October 09, 2019 10:03

Job Description

My client is in need of a Dynamics CRM Specialist to help them with the roll out of the CRM and provide a critical liaison between the team and the 3rd party support contract.

Deliverables:
1. Define and deliver a continuous improvement roadmap
2. Work with stakeholders to identify initiatives, define requirements, prioritise, test and deliver outcomes
3. Provide first-line support for all CRM enquiries
4. Support Director of Communications by liaising with suppliers to facilitate achieving business outcomes
5. Provide training to all CRM users
6. Provide documentation on configuration, changes, security permissions etc
7. Identify opportunities for reducing administrative overheads
8. Review the existing licensing structure and identify opportunities for cost savings
9. Configuring MS Dynamics to create entities, forms, fields, processes, business rules, task flows, process flows, templates, dashboards and reporting

For more information do not hesitate to get in touch.

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