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Performance Analyst

Performance Analyst

Job Title: Performance Analyst
Contract Type: Contract
Location: South West England, England
Industry:
Salary: Negotiable
Start Date: 2 Weeks
Reference: HQ00113408_1574264786
Contact Name: Musa Konteh
Contact Email: m.konteh@lawrenceharvey.com
Job Published: November 20, 2019 15:46

Job Description

Senior/ Lead Performance Analyst -Based across 2 Location- Government Body

Lookinfg for a Performance analyst to conduct analysis and derives actionable insights. They develop performance measurement frameworks - KPIs, goals, user needs, benefits - and analyse the performance of a service or product against these, adapting their approach and framework appropriately and in line with any changes.

Key Responsibilities;

  • work with product managers & other stakeholders to understand the service objectives; identify KPIs and develop measurement frameworks to measure the performance of the service against the objectives.

  • work with project teams to procure, implement and validate appropriate analytics tools against identified performance measurement frameworks

  • source, collect and extract data that is accurate and fit for purpose, working with developers to configure, test and update configurations, ensuring analysis is properly used.

  • make sure data and analysis is of high quality and accuracy, and work with a variety of qualitative and quantitative data

  • produce regular reports & build dashboards, automating where appropriate, keeping stakeholders informed about the performance of the service

  • analyse data and use this analysis to create compelling evidence-based and actionable data stories to share with stakeholders to drive decisions

  • are involved throughout the product and content life cycles and inform the iterative design of the service or product in order to optimise the service

  • are ambassadors for analytics, supporting others to improve and interpret data and are included throughout the product and content life cycles, ensuring analysis is properly used.

  • Use data and evidence to provide challenge from a digital perspective and collaborate with other digital and analytical professions, especially user researchers, to provide collective insights

  • Collaborate with service teams to provide analysis to validate design changes

  • work as part of or with an agile or scrum team, where appropriate, on a specific project or in day-to-day continuous improvement activities

Senior/ Lead Performance Analyst - Government Body

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