SC Cleared Service Manager
|Job Title:||SC Cleared Service Manager|
|Location:||Leeds, West Yorkshire|
|Salary:||£400 - £450 per day|
|Contact Name:||Narcis Velcu|
|Job Published:||November 27, 2020 10:18|
Role: Digital Service Manager
Contract Length Till end of Feb 2021 initially
IR35: Inside IR35
Pay Rate to Candidate: £450 per day
Clearance: Active SC Clearance is essential
-Manage aspects of the service lifecycle including transition, operation and retirement, adhering to the Service Strategy.
-Ensure the delivery of services against the agreed Service Levels and oversee remedial activities.
-Ensure supporting capabilities, resources and enabling processes are in place to support service delivery and meet forecasted demand.
-Communicate highly complex technical issues and sensitive information to a variety of stakeholders.
Identify, capture and maintain knowledge assets.
Engages with project management to confirm that products developed meet the service acceptance criteria and are to the required standard. Feeds into change management processes.
-ITIL Practitioner, VeriSM Foundation or equivalent experience.
-Specialist knowledge of service management tools.
-Proven experience of ITIL service management processes, planning and implementation.
Knowledge of either a Service Management standard (such as ISO20000) or Information
Please apply if you are interested and I will be in touch ASAP.
Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website www.lawrenceharvey.com and follow us on Twitter for all live vacancies @lawharveyjobs
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