Senior / Lead User Researcher

Senior / Lead User Researcher

Job Title: Senior / Lead User Researcher
Contract Type: Contract
Location: England
Salary: £550 - £587 per day
Start Date: ASAP
Reference: 139326_1605876206
Contact Name: John Wright
Contact Email:
Job Published: November 20, 2020 12:43

Job Description

Role: Senior / Lead User Researcher
Contracting Authority: CCS
Contract Length: Initial 5 months
Location: Remote
IR35: Inside IR35
Pay Rate: £550 - £587 per day

Essential Criteria:
- Experience of working across multidisciplinary teams within collaborative agile environments and the ability to maintain effective performance in complex and challenging circumstances.
- Excellent internal and external relationship management skills, with the ability to influence senior managers and experts and work in a pressurised environment, dealing with conflict and challenge in a calm and measured way.
- Experience in research for assisted digital and accessibility requirements.
- Excellent planning of the research scope for the projects, manage expectations and deliverables for tech and non-tech audiences.
- Proven experience in design and conduct user research - both qualitative and quantitative within a complex enterprise environment.

Desirable Criteria: -
- Knowledge of service design and/or digital transformation.
- Familiarity with UK Government design patterns, style guidance, plain English standards and/or the GDS service manual.

Please respond with your CV if you are interested and I will be in touch ASAP.

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