Senior User Researcher

Senior User Researcher

Job Title: Senior User Researcher
Contract Type: Contract
Location: London, England
Salary: £550 - £605 per day
Start Date: ASAP
Reference: 162425_1632216158
Contact Name: Millie Scriven
Contact Email:
Job Published: September 21, 2021 10:22

Job Description

Contract opportunity: Senior User Researcher - London (2 days a week on site) - 12 months - INSIDE IR35 - £464-605 per day

Please note: This role is INSIDE IR35 and will require going on site 1-2 days per week

Minimum Requirement
● Lead on research projects, working with a wider team of Designers, Analysts and Developers to help define and deliver the best methodology to address the specific needs in producing a responsive digital service
● Familiarise yourself with the project's user research work to date and devise a strategy of moving the work forward
● Plan, design and conduct user research sessions, including guerrilla testing, user testing, focus groups and workshops, persona creation and card sorting on a regular basis, testing both high-level concepts, and aspects of the service as it is designed and developed, and developing and maintaining a picture of the users
● Collaboratively analyse the findings of user research to identify common themes and points of user contention and provide actionable recommendations to the relevant team members.
● Apply knowledge in human factors, ethnography, and the user-centred design process to product and service design in an iterative development environment
● Use findings of user data to work closely with designers and analysts to iterate the developing service
● Manage business relations with usability and market research agencies to support necessary research processes
● Support the learning and development of less experienced and trainee User Researchers within the team
● Thrive working in an agile environment, using your own creativity, resourcefulness and initiative to maximise the quality of user research and its impact on the service development
Be visible within the team and be able to engage, build trust and energise a team culture that is responsive to the findings of user research.

You will have:
● At least 5 years of practical experience of qualitative research methodologies, in terms of design, execution and analysis
● Experience in taking a lead User Researcher role within a team, setting research direction and mentoring junior research colleagues
● Experience managing team dynamics and holding sufficient authority to effectively challenge points of design without alienating individuals
Experience of working within an agile project environment, and maintaining effective performance in difficult and challenging circumstances

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