Service Architect

Service Architect

Job Title: Service Architect
Contract Type: Contract
Location: Basildon, Essex
Salary: Negotiable
Start Date: ASAP
Reference: SABAS_1556712386
Contact Name: Millie Scriven
Contact Email:
Job Published: May 01, 2019 13:06

Job Description

Contract Opportunity: Service Architect - Basildon - INSIDE IR35 - initially 3 months (rolling)

Please note: This role is INSIDE IR35, please do not apply if you are not happy working inside IR35

To provide operational ICT support services to Customers in Essex and Norfolk. The role will primarily focus on BAU incident and problem management, with the need to support and deliver Projects and Service requests when required.
There will also be a key function to Monitor, Maintain and manage the ICT Estate to ensure security compliance and best practise functionality.

Core day to day duties:

- BAU, Incident and Problem Management
- Project Work, Service request and work package fulfilment
- Backup Checks
- Monitoring hardware on Solarwinds
- Managing your queue within Ivanti
- Setting and applying permissions / Folder access
- Speaking to Customers
- willing to travel to remote sites
- Keep Calm under pressure
- Good Customer Service skills (Polite)
- Being able to work through issues
- Be a team player
- Being able to write and edit GPOs
- Be familiar with AD
- Able to produce reports and present the data in a simple clear to understand manner

- To have an understanding of how folder permissions work

Technologies/systems used:

- Server 2003

- Server 2008 R2
- Server 2012
- Server 2016
- Server 2016 - Core
- Windows 7/8.1/10
- Microsoft Office suites & 365
- Sharepoint
- Centrastage/AEM
- Sophos Cloud
- VMware
- Nutanix
- Backup Exec
- Equitrac
- Solarwinds

Key skills:
- Qualifications in Windows Server operating systems/VMWare
- Powershell - Desirable

- Network / Security experience will be an advantage

Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies @lawharveyjobs