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Service Catalogue Manager - SC Cleared

Service Catalogue Manager - SC Cleared

Job Title: Service Catalogue Manager - SC Cleared
Contract Type: Contract
Location: Wiltshire, England
Industry:
Salary: £460 - £467 per day
Start Date: ASAP
Reference: 186788_1657706578
Contact Name: Millie Scriven
Contact Email: m.scriven@lawrenceharvey.com
Job Published: July 13, 2022 11:02

Job Description

Contract opportunity: Service Catalogue Manager - Hybrid (Wiltshire 1 day a week) - 6 months - INSIDE IR35 - £400-460 per day - SC clearance required

Please note: This role is INSIDE IR35 and will require travel on site 1 day per week

The Service Catalogue Manager will provide a single source of information on all services and offerings. They will act as the Service Management subject matter expert for Service Catalogue Management.

In this role you will:
* Provide a single source of information on all services and offerings.
* Create a service catalogue that's easy to use for each of the audiences.
* Maintain the catalogue and track services and offerings as they are introduced, changed or retired.
* Carry out regular reviews to ensure the catalogue is up to date.
* Support the requirements to achieve the Service Integration and Management (SIAM) model proposed and recognises the evolution of the role as we move into SIAM space.
* Act as the acceptance of those policies and processes and own them within the team.
Including maintenance therefor.
* Support the contribution, sometimes lead, on the design of those policies and processes.
* Support the contribution of the requirements for the design of those policies and processes.
* Ensure that the policies and processes remain aligned to the target operating model and
adjust/lead to change or amend where necessary.
* Act as owner of the delivered policies and processes.
* Create and own any policies and processes further required in order to meet the objective of the target operating model.
* Adjust Policies and Processes as they move through the various phases of the digital
strategy future target operating model.
* Act as the Service Management subject matter expert for Service Catalogue Management.
* Make recommendation to the people, policies and processes that supports the future target
operating model.
* Support the programme in the disaggregation of current incumbent. This could at times
require the individual to work alongside various suppliers in looking at service impacts and
assessment in the area of service catalogue management.

We are looking for someone who has:
* An expert understanding of Service Catalogue Management in an evolving environment
* Previously acted as SME for a transition to a SIAM model.
* ITIL V3 expert level.
* The ability to work alongside people to determine any capability deltas and construct a plan where necessary.
* The ability to guide and carry out awareness sessions in order to knowledge transfer.
* Experience of performing effectively to meet deadlines, maintaining focus in challenging
situations and adapting to find solutions that meet the needs of stakeholders
* The ability to determine goals and priorities effectively and is able to stipulate the time,
activities and resources required to achieve the set goals
* The ability to work independently
* A proven track record of a team member and leader with experience of remote management.
* Proven communication skills across multiple levels of the organisation, including senior
management.
* The ability to articulate messages across a variety of audiences.

Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies (lawharveyjobs)