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Service Design Transition Manager

Service Design Transition Manager

Job Title: Service Design Transition Manager
Contract Type: Contract
Location: London, England
Industry:
Salary: £500.00 - £550.00 per day
Start Date: ASAP
Reference: HQ00109918_1571643255
Contact Name: Millie Scriven
Contact Email: m.scriven@lawrenceharvey.com
Job Published: October 21, 2019 08:34

Job Description

Contract opportunity: Service Design Transition Manager London initial 6 months OUTSIDE IR35 - £500-550 per day

Description:
- A strong background in Service Management, and experience of successful Service Design and Transition.
- Design and document new services. Ensure that service design principles and standards are embedded into projects, and that comprehensive support arrangements are put in place.
- Produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities and external suppliers.
- Ensure that projects transition to live service in a safe and structured manner, engaging with project teams and Enterprise Services teams.
- Be part of the Service Architecture practice, and contribute to the definition of standards and continual service improvement.

They will design and transition services that:
- support business needs
- reuse existing service components
- are proportionate and affordable
- effectively span multiple suppliers, platforms and support arrangements

ESSENTIAL skills
- Experience of successful Service Design and Transition.
- Experience in ITIL aligned Service Management
- Setting expectations and managing stakeholders, both internal and external.
- Experience in onboarding third party suppliers
- Experience of Service Design and Transition in Medium to Large Organisations.

QUALIFICATIONS and EXPERIENCE required
The successful candidate will have an ITIL V3 Foundation qualification and at least 2 of the Intermediate ITIL Modules, ideally Service Design and Service Transition.

Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website www.lawrenceharvey.com and follow us on Twitter for all live vacancies @lawharveyjobs