Service Design Transition Manager

Service Design Transition Manager

Job Title: Service Design Transition Manager
Contract Type: Contract
Location: London, England
Salary: £500.00 - £550.00 per day
Start Date: ASAP
Reference: HQ00109918_1571643255
Contact Name: Millie Scriven
Contact Email:
Job Published: October 21, 2019 08:34

Job Description

Contract opportunity: Service Design Transition Manager London initial 6 months OUTSIDE IR35 - £500-550 per day

- A strong background in Service Management, and experience of successful Service Design and Transition.
- Design and document new services. Ensure that service design principles and standards are embedded into projects, and that comprehensive support arrangements are put in place.
- Produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities and external suppliers.
- Ensure that projects transition to live service in a safe and structured manner, engaging with project teams and Enterprise Services teams.
- Be part of the Service Architecture practice, and contribute to the definition of standards and continual service improvement.

They will design and transition services that:
- support business needs
- reuse existing service components
- are proportionate and affordable
- effectively span multiple suppliers, platforms and support arrangements

- Experience of successful Service Design and Transition.
- Experience in ITIL aligned Service Management
- Setting expectations and managing stakeholders, both internal and external.
- Experience in onboarding third party suppliers
- Experience of Service Design and Transition in Medium to Large Organisations.

The successful candidate will have an ITIL V3 Foundation qualification and at least 2 of the Intermediate ITIL Modules, ideally Service Design and Service Transition.

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