Service Lead

Service Lead

Job Title: Service Lead
Contract Type: Contract
Location: Plymouth, Devon
Salary: £650 - £700 per day
Start Date: ASAP
Reference: SERVL_1556813527
Contact Name: Millie Scriven
Contact Email:
Job Published: May 02, 2019 17:12

Job Description

Contract Opportunity: Service Lead - Plymouth - SC Cleared ESSENTIAL - initially 3 months - INSIDE IR35 - £650-£700 per day (Umbrella)

Please note: This role is INSIDE IR35, please do not apply if you are not happy to work inside IR35

Provide hands-on technical capability in the development, operation and ongoing improvement of a complex, transformational digital service serving millions of users.

Provide technical hands on guidance and advice for production of quality code.

Understand and manage system quality with regards to simplicity, usability, availability, security and fraud avoidance.

Advise on, manage and implement agile delivery projects within the department, providing guidance, mentoring and training in agile technical delivery and evolutionary software architecture to government departments and agencies.

Understand risk-based governance frameworks and how they can interoperate with agile delivery models.

On occasion, work with external suppliers to ensure that their system architectures are robust, scalable, open and secure, with appropriate overall system design and integration points/APIs, to deliver a high-quality user experience.

Ensure that new and updated platforms, products and transactions are thoroughly tested for performance, are able to handle specified load, and can be maintained over the long-term.

Act as the technical authority in prospective, information gathering and scene setting meetings.

Assist in the recruitment of new in-house digital and other technical skills and capabilities.

Excellent knowledge of modern digital technologies and technical architectures, especially open source and open standards.

An exceptionally level of digital literacy and be capable of effectively engaging with a wide range of digital specialists, suppliers and stakeholders to define the best approach to service design to achieve business and user objectives.

Proven ability to support and develop a highly-skilled specialist technical development team and introduce a dev/ops culture.

Experience of developing and operating services delivered to millions of users.

A deep understanding and experience of using agile project management techniques and working practices, open source, cloud platforms and digital services.

Experience of dealing with:

large scale corporate or government projects;

working with modern best practice large scale digital transactions and transformations;

a wide range of digital suppliers;

engaging with large-scale system integration into legacy IT environments;

transformational change to business processes and systems, to deliver cost savings and service improvements for customers.

Awareness and understanding of:

industry standard security issues and processes;

understanding of Data Protection law and regulations.

Recent experience in coding languages, including at least one of Ruby, Python, Java, C++, C# or .Net.

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