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Technical Support Coordinator

Technical Support Coordinator

Job Title: Technical Support Coordinator
Contract Type: Permanent
Location: Bournemouth, Dorset
Industry:
Salary: £23000 - £25000 per annum
Reference: LBJ 1_1591370723
Contact Name: Liam Britton Jeal
Contact Email: l.brittonjeal@lawrenceharvey.com
Job Published: June 05, 2020 16:25

Job Description

Technical Support Coordinator - Bournemouth - £22,000-£25,000

Lawrence Harvey is looking for a Technical Support Coordinator, your focus will be the overall management of the installations of products and solutions to our existing and also new clients. You will be responsible for setting up test environments, data uploads, ongoing customer queries and the go-live process of each new installation. You will good commercial awareness and be able to identify new opportunities for the business.

Specific Requirements:

  • An understanding of MRP system functionality - advantageous but not necessary
  • Be able to restore and back up databases - advantageous but not necessary
  • Have a good level of technical and working knowledge of accounts packages and or bookkeeping
  • Have good commercial knowledge and understand how a business should operate
  • Have an excellent knowledge of and are able to use Microsoft Word, Excel, Powerpoint
  • Be fluent in English
  • Have excellent written and verbal communication skills
  • Be smart, organised, efficient and adopt a positive attitude to work at all times
  • Match the company aspirations to continuously improve and evolve
  • Able to work equally well within a team or on your own
  • Adhere to company policy and procedures at all time

Working here, you will get

  • A role with comprehensive training that will allow you to develop your skills and learn new ones that you will be apply to day to day tasks
  • Clear targets and objectives to assist the growth of the company and your personal development
  • The opportunity to contribute to growing our bespoke product portfolio
  • The opportunity to work in a fun, yet challenging work place with a very talented team
  • The opportunity to mix socially with the team at our regular company social events

Lawrence Harvey is acting as an employment agency in regards to this position. Visit our website www.lawrenceharvey.com and follow us on Twitter for all live vacancies @lawharveyjobs