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Technical Support Engineer

Technical Support Engineer

Job Title: Technical Support Engineer
Contract Type: Permanent
Location: Irvine
Industry:
Salary: US$100000.00 per annum
Reference: HQ00058911_1504614856
Contact Name: Sean Lin
Contact Email: s.lin@lawrenceharvey.com
Job Published: September 05, 2017 13:34

Job Description

Technical Support Engineer - Windows Server, Active Directory, LDAP, Networking, VPN - $90-110k + Bonus + Benefits - Irvine, CA

Technical Support Engineer - Windows Server, Active Directory, LDAP, Networking, VPN - required to join a leading security vendor that specializes in multi-factor authentication solutions. This position is based in my client's headquarters in Irvine, CA.

As a Technical Support Engineer, you will provide technical support for my client's customers, addressing critical issues as they pertain to production usage via email, web and phone. In addition, you'll be tasked with providing 24/7 on-call support for crucial issues, when necessary. Previous experience with SaaS application integration is a must. My client will provide any product training necessary.

The ideal candidate will be a self-starter who is deeply interested in the security industry and quick to pick up technical skills. You must be able to thrive in a fast-paced environment as well as possess the ability to work alongside internal and external business units. You must be "support minded," and enjoy problem-solving.

Excellent communication skills as well as experience in a client-facing, support capacity are absolute musts.


Technical Skills:
Troubleshooting
Windows Server 2008 & 2012
Networking: Firewalls, Security Zones
VPN Gateways
Windows Server Operation Systems
LDAP (nice to have)
Authentication (nice to have)
Load Balancers (nice to have)
PKI (nice to have)


Technical Support Engineer - Windows Server, Active Directory, LDAP, Networking, VPN - will be joining a fast-growing, privately-owned security vendor with a market-leading product. Not only will you be given the support to further develop your technical skills, but you will be working alongside first-rate industry professionals in an awesome, inclusive environment.


For a quick turnaround please call Sean Lin at 646 396 0402 or email your resume to s.lin@lawrenceharvey.com


Technical Support Engineer - Windows Server, Active Directory, LDAP, Networking, VPN - $90-110k + Bonus + Benefits - Irvine, CA

Lawrence Harvey is acting as an employment agency in regards to this position.
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