Unified Communications Support Engineer

Unified Communications Support Engineer

Job Title: Unified Communications Support Engineer
Contract Type: Permanent
Location: London, England
Salary: Up to £50000 per annum + Training Package
Start Date: ASAP
Reference: 6323685_1568818643
Contact Name: Anneli Sandholm
Contact Email:
Job Published: September 18, 2019 15:57

Job Description

My London based client is looking for a UC Support Engineer to take over a post within their consultancy space. You'll be expected to work with a variety of customers with a view of becoming the Unified Communications specialist. A base understanding on UC is expected however there will be a training model in place to upskill you.

Voice / UC Support Engineer

  • 2nd line Support Voice engineer - CCNP Collaboration/Voice level.
  • Experience working with the Sales and NOC Teams
  • Have at least 2 years technical experience
  • experience working across the Cisco UC stack (CUCM, Telepresence, Unity, IM & P, ISRs, WebEx, Teams, Hybrid Services, Expressways, Meeting Server)
  • (optional) exposure to Skype for Business & Call Recording solution
  • (optional) good understanding of IT fundamentals (Servers, VMWare, networking, Windows environments)
  • Ability to manage multiple tasks
  • Excellent problem-solving skills
  • Well Organised, with good attention to detail
  • Must be able to interphase with both technical and non-technical customers.

MSP- Skills required

  • High level of knowledge of desktops support for the below operating systems
  • Windows 10
  • Windows 8
  • Windows 7
  • Very good understanding of the below Server operating systems
  • Windows 2012r2
  • Windows 2016
  • Windows 2008r2
  • Good understanding of Active directory administration
  • Good understanding or Exchange administration
  • High level network knowledge CCNA level (Not voice)

This is a permanent opportunity paying up to £50k per annum (skills dependent).

If you are interested please apply with an up to date CV.

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