User Researcher

User Researcher

Job Title: User Researcher
Contract Type: Contract
Location: Sheffield, South Yorkshire
Salary: £350 - £400 per day
Start Date: ASAP
Reference: 144488_1612867899
Contact Name: Millie Scriven
Contact Email:
Job Published: February 09, 2021 10:51

Job Description

Contract opportunity: User Researcher - remote - 6 months - INSIDE IR35 - £350-400 per day

Please note: This role is INSIDE IR35, please do not apply if you are not happy working inside IR35

Core Purpose:
i) plan, design and carry out research activities to develop an understanding of the citizens who use government's digital products and services; and
ii) share research insights to inform improvements to user experiences.

Technical Skills required:
1. Evidence of conducting user research using a range of research methods, and clearly demonstrates an understanding of when different methods are appropriate.
2. Can plan user research for services with challenging user needs and complex user journeys.
3. Experience of working in agile teams to develop and advocate appropriate research strategies
4. Able to identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. Able to recognise when something does not work and encourages a mind-set of experimentation. Can adapt and reflect, is resilient and has the ability to see outside of the process. Able to use a blended approach depending on the context. Able to help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP).

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