User Researcher

User Researcher

Job Title: User Researcher
Contract Type: Contract
Location: London, England
Salary: £475 - £500 per day
Start Date: 27.07.2021
Reference: 155912_1625488820
Contact Name: Megan Freeman
Contact Email:
Job Published: July 05, 2021 13:40

Job Description

I am currently recruiting for a User Researcjer to work as part of a multidisciplinary digital team to define and deliver user research and testing plans, using a variety of methods.

The user researcher willL
a) Define and deliver user research and testing plans for the corporate website and other projects
b) Participate in user research and testing sessions, leading interviews and testing and taking notes
c) Use a range of quantitative and qualitative research methods
d) Clearly communicate findings to the team and stakeholders using a variety of methods including verbal updates, presentations and reports
e) Help other teams understand what user research is and how to work with user researchers
f) Be an active part of the user research team and help upskill associate user researchers

This will be primarily a remote role, with regular (potentially weekly or twice a week) travel.

As the ideal candidate, you will have:

  • 2+ years' experience developing and implementing user research and testing plans on complex projects or services
  • 2+ years' experience designing and creating surveys, card sorts, tree jacks and other types of data collection activities
  • 1+ years' experience testing
  • Proven presentation skills and the ability of communicate clearly
  • Proven experience working with internal and external stakeholders
  • Proven ability to work to tight deadlines and under pressure
Nice-to-have skills and experience
  • Experience of working to GOV.UK standards including the Service Design Standard, design patterns and style guide
  • Experience working within a multi-disciplinary agile team

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